Urgent Recruitment at Workforce Group.

Urgent Recruitment: Telesales Executives

Industry: Financial Institution

Job Summary:

Responsible for contacting potential and current customers and answering questions/enquiries regarding all company’s products. •

Resolve customer issues and escalate same where necessary to the line Manager.

• Contacting potential or existing customers to inform them about products or services using scripts.

• Answering questions about products or the company and dealing with complaints and doubts.

• Follows up on applications to ensure disbursement and dispatch to customers.

• Asking questions to understand customer requirements.

• Close sales over the phone and maintaining good customer relationship

• Attend to any other function that may be assigned

Experience

• Minimum 3 years relevant experience.

Candidate must have at least 1 year industry experience in same role

Competencies:

• Analytical/ Detailed • Selling skills • Excellent Communication skills • Writing/Reporting skills • Presentation skills • Ability to handle pressures and setbacks • Ability to convert leads to sales • Good product knowledge/sales background • Possess the ability to apply sales concept • Focused, Trainable, Able to meet deadlines, Adaptive to change.

CVs to be forwarded to recruitment@workforcegroup.com

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